Refund Policy

Last updated: October 22, 2026

• If you didn't generate a report: you can request a full refund within 14 days of purchase by emailing contact@baxterac.com from your purchase email address. This includes a purchase whose 24-hour access ended before you generated a report. Any remaining access ends when the refund is issued.
• After you generate your report: like BAXTER's other digital products, the purchase is final once the report has been delivered (generated and available to view and download during your access period), except where otherwise required by law.
• Technical problems: if you report a legitimate technical problem within 14 days of purchase and BAXTER can't resolve it or provide the report you purchased, we'll refund you, even if your 24-hour access period has ended.
• After "Finish and Exit" or the end of the 24-hour access period, your report and PDF are permanently deleted and can't be recovered or resent.
• Duplicate purchases are refunded on request.
• Refunds go to your original payment method through Stripe. A refund, chargeback or dispute ends the session immediately and deletes any college list, report and PDF.
• Nothing in this policy limits any rights you have under applicable law.